Track & Trace
Keep customers informed and reduce costs with Track & Trace. Real-time monitoring, position calculation, delay alerts, paperless order processing: customers expect automatic, timely information. E-commerce is setting standards and you should follow suit. Thanks to Track & Trace, your customers know where their delivery is at all times. GPS position data enables dynamic calculation of the planned and actual arrival time. The advantage: you make optimum use of loading and unloading times and save costs. Track & Trace reduces returns and complaints, which leads to faster refunds.
Advantages
- Track & Trace provides customer information in real time.
- Improving the quality and digitalization of customer service.
- Automatic and timely customer communication.
- Increased efficiency through dynamic arrival times.
- Optimum use of loading and unloading times.
- Cost reduction through fewer returns and faster complaint processing.
Integrate the services of addHelix into your existing architecture!
What sets us apart is our impressive availability and many years of expertise in the logistics industry. We know what is important and our APIs are the result of this deep understanding.