For scheduling the field service
In today's fast-paced business world, on-time service orders are critical.
Our online solutions from addHelix, developed by Axians ICT Austria, are designed to help you plan your resources in a targeted manner and reliably meet deadlines, regardless of the challenges you face.
With simple zone mapping, prioritization of orders and automated message dispatch, the web solutions from addHelix enable you to achieve a particularly good service level for high customer satisfaction.
Our web solution is versatile and ideal for companies in various sectors, whether in the care sector, for service assignments by technicians or in the field.
addHelix for efficient planning and real-time control
addHelix is your reliable partner for optimized route planning.
We offer advanced ETA forecast technology and a powerful route planner for the field service.
With addHelix, you can simply enter addresses and the software automatically checks the address quality to send your employees to the right location.
You can then plan jobs that are tailored to the vehicles and qualifications of your specialists.
With our Tour Optimization and Tour Sequencing you can also easily manage many stops.
Our web-based solutions also enable you to react quickly to new requirements.
Want to change your route at short notice? Thanks to real-time location tracking and easy rescheduling of stops, the route is recalculated in seconds and communicated to your field staff.
This increases customer satisfaction and keeps costs low, even in exceptional situations.
Why addHelix for route and deployment planning?
Never miss an appointment
With addHleix, you can plan service orders, assignments and tours accurately and punctually.
Thanks to reliable ETA forecasts, you are always able to serve your customers on time and make informed decisions even in the event of unforeseen circumstances.
Optimal resource utilization
The efficient use of your resources is crucial.
With addHelix, you can allocate jobs based on the geographical proximity and availability of your employees, ensuring that your field service is always in the right place at the right time.
Cost control made easy
We understand that cost control is of paramount importance to your business.
addHelix helps you to minimize travel costs and working hours. With our web services, you can plan your resources optimally and easily manage expected (travel) costs.
Are you ready for efficient field service management?